Questions, answered plainly

It produces draft technical drawings — DWG, DXF and PDF — from sketches, photos or written briefs, with title block, dimensions, hatching and section conventions applied to BS 8888 / ISO 128 by default.

No, not without review. DraughtAI output is a draft. Drawings must be reviewed and signed off by a qualified draughtsperson, structural engineer or architect before issue for tender or construction. The same expectation applies to drawings produced by junior staff in any practice.

DraughtAI combines our own classical computer-vision pipeline (vectorisation, geometry inference) with frontier large language models accessed via API for natural-language understanding. Specific subprocessors are listed in our privacy policy.

No. DraughtAI is a technical drawing tool. Generation of human likenesses, photorealistic imagery, deepfakes or any non-engineering content is out of scope and explicitly prohibited by our acceptable-use policy.

No. You must hold the rights to whatever you upload. By submitting a file you warrant that you are the rights-holder or have permission to process it. See terms of service §6.

Files are stored in the United Kingdom region of our cloud provider (AWS eu-west-2, London). Encrypted at rest (AES-256) and in transit (TLS 1.3).

30 days by default. You can delete any file from the customer portal at any time — deletion is immediate and irreversible.

No. Customer drawings are processed only to fulfil the requested job. They are never used to train, fine-tune, evaluate or improve any model — ours or a subprocessor's. Subprocessor contracts forbid the same.

Yes. Brian McCallum Draughting Ltd is the data controller. Subprocessors are listed at privacy.html. ICO registration is in progress; certificate available on request.

Yes. A standard UK GDPR-compliant DPA is available on request for Studio and Enterprise customers. Email support@mccallumdraughting.com.

Solo £29/month, Studio £199/month, Enterprise custom. Pay-as-you-go is £5 per drawing. All prices are in GBP and exclusive of VAT — see pricing.

Yes. 7 days, 5 drawings, no card required. The trial does not auto-convert to a paid plan.

All card payments are processed by Stripe Payments UK Ltd., a PCI DSS Level 1 provider regulated by the FCA. UK SCA (3D Secure) is enforced on every transaction.

Yes. Cancel from your account dashboard or by emailing billing@mccallumdraughting.com. Your subscription stays active to the end of the paid period.

7-day money-back guarantee for first-time subscriptions. After that, unused months are refunded pro-rata on cancellation. Full details in our refund policy.

Yes. A VAT-compliant invoice is emailed after each payment, also available in the customer portal. UK VAT is applied at 20%; EU OSS is handled automatically.

No. Cancellation stops all future charges. Stripe also enforces this for us.

JPG, PNG, PDF, SVG, DWG, DXF, TIF. Up to 50 MB per file (Solo/Studio) or 2 GB per zipped batch (Studio/Enterprise).

DWG (AutoCAD 2018), DXF, vector PDF and PNG raster preview.

Yes — output is tested in AutoCAD 2018+, BricsCAD, DraftSight, ZWCAD and LibreCAD before each release.

Yes. Upload a DWT or DWG and DraughtAI will use it as the base for new drawings. Studio plan includes a shared team library.

Yes. UK practice defaults to metric (mm). Imperial is available where required for export work.

Email support@mccallumdraughting.com. Response within 1 UK business day on all paid plans, 8 hours on Studio, 2 hours on Enterprise.

Yes. Studio and Enterprise plans include a 60-minute onboarding session with Brian — template setup, layer mapping, reviewer roster.

Yes — book a slot from the contact page or call +44 7480 372267 during UK business hours.